Consumers want to view or access the same content across a number of devices, and not be restricted by the particular characteristics of an OS, device or network, stated AT&T CEO Randall Stephenson in his keynote at February’s Mobile World Congress. “The customer experience will be OS and device agnostic, even network agnostic,” said Stephenson. “Consumers are not concerned or preoccupied about which access medium they use – mobile, fixed or Wi-Fi. As LTE networks become available, the cloud becomes a reality and the overall technology matures, the customers’ expectation for an open and seamless environment is only going to increase.”
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