FCC October 24, 2024 FCC reviews operator customer service The Federal Communications Commission launched a formal proceeding to review customer service practices by cable, broadband, satellite TV and voice service providers in a bid to improve the measures. By Mike Robuck
Devices FCC Regulation October 18, 2024 FCC adopts smartphone, hearing aid rules The US Federal Communications Commission unanimously approved rules requiring all mobile handsets to be compatible with hearing aids, a decision with the potential to liberate device access for 48 million people. By Mike Robuck
FCC North America Starlink T-Mobile US October 7, 2024 T-Mobile US employs test sat service in hurricane response T-Mobile US began using SpaceX Starlink satellites to send emergency alerts to people suffering the aftermath of Hurricane Helene, its first use of the capabilities of the birds it hopes to eventually provide direct-to-device services from. By Michael Carroll
FCC North America Regulation October 4, 2024 Former Verizon exec given FCC role The US Federal Communications Commission’s Enforcement Bureau named former Verizon executive Andy Hendrickson as its CTO to advise on technological developments and investigations. By Mike Robuck
FCC North America Regulation T-Mobile US October 1, 2024 FCC fines T-Mobile US for data breaches The US Federal Communications Commission hit T-Mobile US with a $15.7 million penalty to end investigations into multiple data breaches, while also ordering it to spend an additional $15.7 million to beef up cybersecurity measures. By Mike Robuck
AT&T FCC North America Operators Regulation September 18, 2024 FCC reaches settlement with AT&T for data breach The US Federal Communications Commission announced a $13 million settlement with AT&T to resolve an investigation over a data breach of a cloud vendor in 2023 which impacted 8.9 million mobile customers. By Mike Robuck
FCC North America Regulation September 11, 2024 FCC starts application process for IoT labelling The FCC moved its voluntary IoT cybersecurity labelling programme forward by announcing it is accepting applications for administrators. By Mike Robuck